Orders
After completion of an order, it is not possible to cancel it due to our automated ordering process.
For the same reason, it is not possible to make a subsequent change of details to your order, for example, adding/removing an item or making a subsequent change/correction to the delivery address. Should you need to make change, please contact us at [email protected]
Due to our automated ordering process, it is not possible to make a subsequent change to your order, for example, adding/removing an item or making a subsequent change/correction to the delivery address.
We’ve put together some helpful tips and technical requirements for you just in case you encounter a problem while surfing online or ordering:
- Interactive websites use cookies to provide users with a session and, for example, to save items put in a shopping cart.
- We recommend activating the use of cookies in your browser; or at least so-called ‘session cookies’ which will be automatically deleted from your computer after closing your browser window.
- We recommend activating JavaScript. JavaScript is not necessary for the general use of the shop. Certain functions (i.e. the purchase function), however, are only available with an active JavaScript.
- This website including the online shop has been designed based on current web standards and can therefore be viewed on every current browser.
- We recommend using the latest generation of browser.
- In the case of problems, if necessary, clear the cache and delete cookies in your browser and restart it.
- We recommend deactivating ad blockers in order to use our website fully.
Should you nevertheless encounter technical problems, we ask you to carry out your order from another end device (e.g. laptop, tablet) and/or to email us at [email protected] – in the best case, with a screenshot of the error notification and information about your browser version.
Delivery
Delivery is carried out from Germany.
Orders are dispatched within the delivery time specified on the product page. If the production takes longer than expected, you will be informed by E-Mail.
In order to process your order, please note that the invoice address and delivery address must be located in the same country.
Unfortunately, we are unable to deliver to the following regions: Channel Islands (Jersey, Guernsey, Alderney, Sark and Herm)
After your order has been shipped, we will send you an email containing a link to track the status of your shipment (please also check your spam folder). Please contact us at [email protected] if delivery is delayed or if according to shipment tracking the package has been sent to a person you do not know.
If upon delivery, you determine that the package is damaged, please do not accept the package, so that the logistics partner can immediately initiate a damage report.
If it’s not possible to refuse delivery of the package, please contact us immediately after receiving the package either by email at [email protected]. Of course, we’ll gladly oversee reporting the damage to our logistics partner for you. In order for us to do this, however, we’ll require you to send us a picture of the damaged package.
Return & Exchange
All the products sold on this Website are custom-made items, personalized according to your order and and are produced upon receiving your order. Regrettably we could not accept any request of return or exchange. If you determine that the product is damaged upon receiving the package, please contact us.
Payment
You can pay safely, easily and quickly via PayPal. PayPal is selected as the default payment method at the end of the order process and you’ll be forwarded directly to PayPal.
Pearls
Pearls form when an irritant, such as a grain of sand, gets inside the shell of a mollusk. The mollusk secretes layers of nacre, a combination of aragonite and conchiolin, around the irritant, gradually forming a pearl.
Natural pearls are formed without human intervention, while cultured pearls are created by inserting a tissue graft or bead into the mollusk to stimulate pearl formation. Cultured pearls are more common and accessible.
Real pearls feel gritty when rubbed against your teeth due to their natural texture, while fake pearls feel smooth. Real pearls also have variations in shape and luster, whereas fake pearls are often uniform.
You can get only real pearls at our website with every pearl quality controlled.
The value of a pearl is determined by its size, shape, color, luster, surface quality, and nacre thickness. Larger, rounder, and more lustrous pearls with fewer surface blemishes are typically more valuable.
Akoya Pearls: Known for their high luster and classic white color.
Tahitian Pearls: Famous for their dark colors, including black, green, and blue.
South Sea Pearls: Large and known for their satin luster, usually in white or golden shades.
Freshwater Pearls: Found in a variety of shapes and colors, often more affordable.
Environmental changes and pollution can negatively impact the health of mollusks, leading to fewer and lower-quality pearls. Clean, unpolluted water is essential for producing high-quality pearls.
In ancient Rome, pearls symbolized wealth and power, while in ancient China, they were believed to protect against fire and dragons. In Hindu mythology, pearls are associated with purity and love.
Freshwater pearls are typically smaller and less lustrous than saltwater pearls, but they come in a wider variety of shapes and colors. They are also often more affordable.
Pearl diving has a long history, particularly in regions like the Persian Gulf, India, and Japan. Divers would risk their lives to retrieve oysters from the ocean floor before the advent of pearl farming.
The color of a pearl is influenced by the type of mollusk, the water in which it lives, and the presence of trace elements. Blue, green, and especially black pearls are among the rarest.
Pearl Jewelry
Popular styles include pearl necklaces, earrings, bracelets, and rings. Chokers, opera-length necklaces, and stud earrings are especially timeless choices.
Consider the size, color, and luster of the pearls. Smaller pearls are great for earrings and rings, while larger pearls make a statement in necklaces and bracelets.
Modern trends include mixing pearls with other gemstones, using irregular-shaped pearls, and incorporating pearls in non-traditional settings like asymmetrical designs.
Pearls can be combined with metals like gold or silver, set with diamonds or colored gemstones, and designed in minimalist or bold styles to create contemporary pieces.
Pearl jewelry has been prized for thousands of years, from ancient Egypt and Rome to the courts of Europe and the Mogul emperors of India. It has always symbolized wealth and sophistication.
Clean pearls with a soft, damp cloth after wearing. Avoid exposing them to chemicals, perfumes, and excessive moisture. Store them in a soft pouch away from other jewelry to prevent scratching.
See Caring Instructions for more details.
Pearls are versatile and can be worn for formal events, weddings, and even everyday wear. They add elegance to business attire and sophistication to casual outfits.
Pearls are softer and more delicate than many gemstones, so they require gentle handling and regular maintenance to keep their luster.
Notable pieces include the pearl choker worn by Princess Diana, the La Peregrina pearl owned by Elizabeth Taylor, and Jackie Kennedy's triple-strand pearl necklace.
Customization options include choosing unique pearl shapes, colors, and sizes, combining pearls with other gemstones, and selecting personalized settings and designs.
All of our pearl products are unique and can be customized on your desire.
Pearls pair beautifully with gold, silver, platinum, and rose gold. The choice of metal can enhance the pearl's color and overall aesthetic.
Pearls can be styled with classic evening wear, business attire, and casual outfits. Mix and match pearl pieces to create elegant and versatile looks.
Pearl jewelry can be a timeless investment, often appreciating in value. It can also be passed down as a family heirloom, carrying sentimental value.
Consult a professional jeweler for repairs. Common issues include restringing necklaces, polishing pearls, and fixing settings to ensure the jewelry remains secure and beautiful.
Please contact us if you need to repair a product you have bought from us.
Sustainable practices include responsible pearl farming, ensuring fair wages for workers, and supporting environmentally friendly farming techniques.
High-quality pearl jewelry will have pearls with good luster, smooth surfaces, uniform shapes, and strong settings. Inspecting these features can help determine quality.
Innovative designs include combining pearls with unconventional materials like leather, creating geometric shapes, and using pearls in avant-garde fashion pieces.
Once considered traditional and conservative, pearl jewelry is now seen as fashionable and versatile, suitable for both classic and modern styles.
Reputable jewelers, specialty pearl shops, and certified online retailers are good sources. Look for authenticity certificates and customer reviews when purchasing.
Ensure the jewelry is well-maintained and stored properly. Share the history and significance of the piece with family members to keep the tradition alive.
Caring instructions
General Instruction
You can prolong the life of your jewelry by properly and regularly caring for it. There are some basic rules that you should follow in order for you to prolong the life of your precious and beautiful pieces of jewelry:
- If possible, rings and other pieces of jewelry should not be worn while carrying out home and garden work, exercising or bathing (salt or chlorine water).
- Jewelry should be removed before going to bed or taking a shower.
- Perfume or hairspray can cause the jewelry to become dull and decrease its shine. We recommend putting perfume, hairspray or other cosmetics on first before putting on your jewelry.
- Soap, cream and make-up residues can be removed using an ultrasonic device. The ultrasonic device should not be filled with abrasive cleaning agents. It is best to use water with a little bit of neutral cleaning agent.
- Please use a jewelry cleaning cloth to polish slightly tarnished areas and remove dullness, bringing the jewelry back to its original shine. If the discoloration and dullness can't be removed with the jewelry cleaning cloth, we recommend using a jewelry bath solution.
- Please carefully follow the instructions of the cleaning product you purchased for use. Best results are achieved when the item is first dipped, dried thoroughly and finally rubbed and polished with the jewelry cleaning cloth.
- Jewelry with natural freshwater pearls and all gemstones are also not suitable for cleaning in the jewelry bath.
- Only the silver parts can be cleaned using a silver cloth. Do not put natural freshwater pearls or natural gemstones in silver immersion baths or clean them using an ultrasonic device.
Special Instruction for Pearls
Natural freshwater pearls are delicate organic gems that deserve gentle care to preserve their luster and beauty. Follow these simple tips to help your pearls stay radiant for years:
Last On, First Off
Pearls are sensitive to cosmetics, perfumes, and hairsprays. Always put them on after applying beauty products, and take them off before undressing.Avoid Contact with Chemicals
Keep pearls away from acids, household cleaners, sweat, and chlorine, which can dull their surface and damage the nacre.Wear Them Often
Pearls benefit from natural skin oils that help maintain their shine—just be sure to wipe them gently afterward.Clean with Care
Use a soft, damp cloth to gently wipe pearls after wearing. Avoid soap, ultrasonic cleaners, or harsh brushes. If deeper cleaning is needed, use only mild water and a soft cloth.Store Properly
Store your pearls separately in a soft pouch or cloth-lined box to avoid scratches from harder gemstones or metals. Never store in airtight plastic—they need a bit of moisture to prevent drying out.Restring Periodically
If worn often, have your pearl necklace or bracelet restrung annually with knots between each pearl to prevent rubbing and loss.
Special Instruction for Gemstones
Natural gemstones are treasures from the earth—each with unique properties. To keep your jewelry vibrant and lasting, please follow these simple care tips:
Avoid Harsh Chemicals
Keep your gemstones away from perfumes, hairsprays, cleaning agents, and chlorinated water, as they can damage the stone’s surface and natural polish.Store Separately
Store each piece in a soft pouch or separate compartment to prevent scratches and chipping. Gemstones can be delicate and scratch each other.Remove Before Physical Activities
Take off your jewelry before exercising, swimming, or doing household chores to avoid knocks, moisture, and exposure to dirt or oils.Clean Gently
Wipe gemstones gently with a soft, damp cloth after wearing. For a deeper clean, use lukewarm water with mild soap and a soft brush—never ultrasonic cleaners or steam for softer stones like opal or turquoise.Keep Away from Extreme Temperatures
Avoid direct sunlight and sudden temperature changes, which may fade colors or cause cracks in heat-sensitive stones.Recharge and Refresh (Optional)
Some customers love to "recharge" their gemstones under moonlight or with a little rest on natural crystals like selenite. While not necessary, it’s a meaningful ritual for many!